Welcome to Tropica Travel Services Co. Ltd., the online travel portal that provides real-time booking services for flights, hotels, tours, customized tour packages, car rentals, cruises, and visa services. At Tropica Travel Services Co. Ltd., we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or any of our services. By using our website or any of our services, you agree to the terms of this Privacy Policy.
Collection of Information
We collect information from you when you register on our website, place an order, subscribe to our newsletter, respond to a survey or fill out a form. We also collect information about your device and browser when you access our website, including your IP address, browser type, and operating system.
The types of personal information we collect include:
Contact Information: Name, address, email address, phone number, and other contact information.
Payment Information: Credit card number, billing address, and other payment details.
Travel Information: Passport number, travel itinerary, and other travel-related information.
Demographic Information: Age, gender, and other demographic information.
Other Information: Any other information you choose to provide us.
Use of Information
We use your personal information to provide you with the products and services you request, process payments, communicate with you about your bookings and inquiries, personalize your experience, and improve our website and services.
We may also use your personal information to:
Send you promotional emails and newsletters about our products and services.
Conduct surveys, research, and analysis to improve our website and services.
Respond to your inquiries and customer service requests.
Comply with legal obligations, such as tax and accounting requirements.
Disclosure of Information
We do not sell or rent your personal information to third parties for their marketing purposes.
However, we may share your personal information with third parties in the following circumstances:
Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as processing payments, providing customer service, and analyzing data. These service providers are contractually obligated to use your personal information only for the purpose of providing services to us.
Business Partners: We may share your personal information with our business partners who offer products or services that may be of interest to you. We will obtain your consent before sharing your personal information with our business partners.
Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process.
Corporate Transactions: We may disclose your personal information in connection with a corporate transaction, such as a merger, acquisition, or sale of assets.
Protection of Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to protect your payment information when you make a payment through our website. We also limit access to your personal information to employees and service providers who need to know the information in order to provide you with our products and services.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Retention of Information
We retain your personal information as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We will securely destroy or de-identify your personal information when it is no longer needed.
Your Rights
You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict the processing of your personal information. To exercise any of these rights, please contact us at reservation@tropicatravels.com.
In addition, if you are located in certain countries, such as the European Union, you may have additional rights under applicable data protection laws. These rights may include the right to data portability and the right to lodge a complaint with a data protection authority.
Cookies and Other Technologies
We use cookies and other technologies to collect information about your use of our website, including your preferences and browsing behavior. Cookies are small data files that are placed on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.
We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the operation of our website and the provision of our services. They include cookies that enable you to log in to secure areas of our website and use the shopping cart.
Functional Cookies: These cookies allow us to remember your preferences, such as your language preference and login details, and to personalize your experience on our website.
Performance Cookies: These cookies help us understand how visitors interact with our website, by collecting information about the pages they visit, the links they click, and the time they spend on each page.
Advertising Cookies: These cookies are used to show you ads that are more relevant to your interests. They may also be used to limit the number of times you see an ad, and to measure the effectiveness of ad campaigns.
You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites, such as airlines, hotels, and tour operators. These third-party websites have their own privacy policies, which govern the collection, use, and disclosure of your personal information. We are not responsible for the privacy practices or the content of these third-party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We will post the updated Privacy Policy on our website and indicate the date of the most recent update. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at reservation@tropicatravels.com
