Welcome to Tropica Travel Services Co. Ltd.! ,
We provide live online real-time booking services for a range of travel-related products, including flights, hotels, tours, customized tour packages, car rentals, cruises, and visa services. Before you start using our services, we would like to draw your attention to the following disclaimer.
Use of Our Services
By using our services, you acknowledge and agree that:
You are at least 18 years of age and have the legal capacity to enter into binding contracts.
You are responsible for ensuring that the information you provide to us is accurate and up-to-date.
You will use our services only for lawful purposes and in accordance with our terms and conditions.
Availability of Our Services
We make every effort to ensure that our services are available 24/7. However, we do not guarantee that our services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components. We reserve the right to suspend, withdraw, or amend any aspect of our services without notice.
Booking and Payment
When you make a booking through our website, you are making an offer to purchase the product or service you have selected. We reserve the right to accept or reject your offer at our discretion. Payment for the product or service must be made at the time of booking. We accept various payment methods, including credit cards, debit cards, and net banking.
Cancellations and Refunds
If you wish to cancel a booking, you must do so in accordance with our cancellation policy. We reserve the right to charge cancellation fees, which will be deducted from any refund due to you. Refunds will be processed within a reasonable time, and we will notify you of the refund amount.
Travel Documents
It is your responsibility to ensure that you have the necessary travel documents, including passports, visas, and health certificates. We cannot be held responsible for any loss or damage resulting from your failure to obtain the necessary travel documents.
Travel Insurance
We strongly recommend that you purchase travel insurance to protect yourself against unexpected events, such as trip cancellation, lost luggage, or medical emergencies.
Liability
We do not accept any liability for:
Any loss or damage to your luggage or personal belongings.
Any injury or illness resulting from your use of our services.
Any delay or cancellation of flights, hotels, tours, or other travel-related products or services.
Any acts or omissions of third-party service providers, such as airlines, hotels, tour operators, or car rental companies.
Changes to the Disclaimer
We reserve the right to amend or update this disclaimer from time to time without notice. Your continued use of our services after any changes to this disclaimer will be deemed as acceptance of those changes.
If you have any questions or concerns regarding this disclaimer or our services,
please contact us at reservation@tropicatravels.com or +255655600875/+255 695228625. Our address is Lumumba Street, Dar Es Salaam Tanzania Box 338, Dar Es Salaam, Lumumba Complex 2nd floor Room 37
Thank you for choosing Tropica Travel Services Co. Ltd. for your travel needs.
